Zenarate is the cloud-based active learning and compliance platform where customer-facing team members learn, record and rehearse the best practice conversations of top performers.
It accelerates the learning curve of agents, tellers, sales and service reps, keeping customer experiences compliant and consistent, while its workflow and tracking capabilities provide regulators and examiners unique compliance evidencing at a granular rep level.
Demonstrate your best practices to regulators and examiners
Zenarate provides tracking and reporting by agent and regulatory requirement to show examiners your industry best practice for compliance and training
Reduce cost, improve hiring, training, retention
Zenarate instills confidence in new hires and existing customer-facing staff to remove their anxiety and empower them to get it right the first time and every time
From 10 to 10,000+ Users
No special hardware or system purchases are necessary to run Zenarate. All you need is a computer, a headset, and an Internet connection for each rep or agent