Zenarate - Site

Active Learning & Compliance

Zenarate is the cloud-based active learning and compliance platform where customer-facing team members learn, record and rehearse the best practice conversations of top performers.

It accelerates the learning curve of agents, tellers, sales reps and service reps, keeping customer experiences compliant and consistent, while its workflow and tracking capabilities provide regulators and examiners unique compliance evidencing at a granular rep level.

Zenarate User Login

Easy to deploy and use with effective results

Learn from your peers and experts using stories
Practice privately using your webcam and digital tools
Share your best work for peer and expert coaching

Sales teams

Improve close rates by quickly training reps on how to deliver effective sales stories
 

Collection services

Collectors to provide consistent and compliant customer experiences
 

Customer support and services

Professionally handle customer questions and concerns
 

Operations

Quickly share product information with users and demonstrate how to use

Training

Acclimate new employees so that they can master their jobs and contribute to company growth
 

Well suited for Financial Services collections compliance

CLICK HERE to learn more

Circle-Lightbulb

Customer Experience

Consistently deliver the best, compliant customer experience

Zenarate is the only software platform that enables you to drive a consistent compliant customer experience across all your customer-facing staff based upon best practices from your top performers

Circle-Briefcase

Regulatory Compliance

Demonstrate your best practices to regulators and examiners

Zenarate provides tracking and reporting by collector and regulatory requirement to show examiners your industry best practice for compliance and training

Circle-Finger

Collector Retention

Reduce cost, improve hiring, training, retention

Zenarate instills confidence in new hires and existing collectors to remove their anxiety and empower them to get it right the first time and every time

Circle-Dollar

Simple Pricing

Month-to-Month

Our pricing is simple. Monthly pricing is based on the number of seats. Adding or removing seats is easy

Circle-Cloud

Cloud Based

From 10 to 10,000+ Agents

No special hardware or system purchases are necessary to run Zenarate. All you need is a computer, a headset, and an Internet connection for each collector